Holistic solutions for e-commerce through all stages of the purchasing process

Your customers want to have control over their purchases themselves and know when, where and how their delivery will take place. They also want to easily be able make changes to the delivery and know how much the purchase will cost.

The delivery should therefore be considered to be an integral part of the product, and to match the shopping experience. This always involves finding the right balance between speed, precision and cost. PostNord focuses on developing the consumer journey before the purchase, after the purchase and after delivery, helping you create loyalty that gives rise to further purchases and recommendations.

We know how you need to interact with today's e-consumers, on their terms. Would you like to know more about our e-commerce solutions? Contact us

What we offer in e-commerce

E-commerce before the purchase

When shopping online the experience is becoming increasingly important, and delivery plays a more considerable role in your customers' shopping experience. A crucial part in the purchase being completed could be whether or not the delivery options are simple and clear. Already prior to the purchase, the customer wants to know when, how and where the delivery will be made, who is responsible for it and, of course, what it will cost.

More about e-commerce before the purchase

E-commerce during purchase

Consumers want deliveries to fit into their everyday lives. We help you make it easier for your customers, by providing solutions that give them more options regarding deliveries.

More about e-commerce during purchase

E-commerce after delivery

To create a shopping experience that impresses right through the entire process, it is important to make it easy for customers to return goods: If it is easy to return unwanted products, there is a good chance that customers will subsequently make further purchases.

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Manage returns and exchanges

Returns and exchanges are a natural part of all retail operations. That is why it is important to have the most convenient solution possible. It is also a good opportunity to follow up with customers and build customer loyalty.

Manage returns and exchanges

Flexible delivery for your customers

Consumers want freedom of choice. Making choices should be easy and there should be multiple options. We help you make it easier for your customers by providing solutions that give more options when purchasing and arranging deliveries.

Flexible delivery for your customers

The Most Popular Tools and Services for E-commerce

Parcels

MyPack Collect

Send parcels weighing up to 20 kg to customers in the Nordic region and Europe.

More about MyPack Collect

Parcels

MyPack Home

Have the parcel delivered directly to the recipient’s address in the Nordic region.

More about MyPack Home

E-commerce

Collect In-store

Give customers the chance to collect their parcels from your store.

More about Collect In-store

Returns

PostNord Return Drop Off

Offer your customers simple, safe returns of items weighing up to 20 kilos. You have full control of parcels via tracking.

MyPack Home Small

Send small parcels with a value of up to 450 kroner, with delivery directly to the recipient’s mailbox.

More about MyPack Home Small

E-commerce

Delivery Checkout

A widget for webshops that makes it simple for customers to choose how and where to have the goods delivered.

More about Delivery Checkout

Digital Services

PostNord Developer

Our portal with APIs offers you a cost-effective way to package and use information from our systems, in your company's systems, apps, or online store.