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Return service for businesses

PostNord Return Drop Off

We have a simple and secure way for customers to return items to you. Do you want to know more?

Contact Customer Service
Benefits with PostNord Return Drop Off
  • Simple – all you need to do is to send the customer a return shipping form and instructions.
  • Secure – you and the customer maintain full control of the returns process, and can track the consignment every step of the way.
  • Smart – simple and secure for your customers.
Simple and secure returns for you and your customer

Do you need to offer your customers a simple and secure way to return items to you? The PostNord Return Drop Off service makes it simple for customers to return parcels to you, and gives both you and the customer complete control of the service.

It is simple to use the PostNord Return Drop Off service. You provide the customer with a returns form and instructions for what he/she needs to do to return the item(s). The customer drops off the consignment at the nearest parcel drop-off location, and the goods are returned to you shortly afterwards.

Maximum dimensions and weight

Each parcel can weigh a maximum of 35 kg
Nordic regionMax. length = 240 cm, length + circumference = max. 360 cm
EuropeMax. length = 100 cm, length + circumference = max. 250 cm

Do you want to know more about PostNord Return Drop Off?

Contact Customer Service

Related services

PostNord Return Pick Up

For returning heavier consignments, or in situations where customers want us to pick up the return shipment from their address.