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Real weight, based on weighing measurement (kg).

International regulations governing the transportation of dangerous goods by road.

Products that do not tolerate cold conditions.

Arctic Railway Express – goods train running between Narvik and Oslo.

Barcodes provide clear, unambiguous identification of a product.

Goods classified in accordance with international requirements for the transport of dangerous goods.

Electronic Data Interchange, electronic transfer of business data between two computers in a standardized format.

The "language" of EDI notifications, i.e. a standard transfer format.

A Euro pallet (EUR pallet) is a standardized loading pallet Dimensions: 800 x 1,200 mm in accordance with NS no. 1532.

An unforeseeable and extraordinary event beyond the control of either party.

Groupage is the general term for all goods (except part loads).

A reference number that provides unique identification of an individual shipment item.

Placing goods on board a mode of transport.

Information sent by e-mail/text/post to recipient confirming that goods have arrived.

Proof of delivery – evidence (in the form of a signature/receipt) that goods have been delivered.

One or more shipment items logcally linked together for transport.

A physical unit calculated for transport that contains one or more products packed up as a physical unit.

Temperature-controlled products.

Tracking of parcels via the Internet or WAP-enabled cell phones.

See Track and trace.

Removing goods from a mode of transport.

Haulage industry’s method of converting weight to volume. Calculation: Width x length x height in cm, divided by 1,000 to obtain dm3 (parcel volume). This volume is then divided by a conversion factor (usually 3.5).