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FAQ send

PostNord serve business to business or business to private. PostNord does not serve private senders.

Goods from private persons are only handled if this is a return shipment to a business address, and only if it was originally delivered by PostNord. All returns must be clarified by supplier.

Read more about returns.

Become a customer​​

Where and how can I calculate transit times for my shipments?

Easy! Use our self service to calculate this on any given destination.
Use this link: Calculate transport time
Simply enter from and to zip code!

Unfortunately, PostNord does not offer any pick up service for private persons.

As a business customer you need your customer number in order to complete you booking. If you do not have a customer number you must contact our sales department.

Click here to become a customer

If you are an existing customer you can enter our booking

Where can I find my customers signature and the confirmation of delivery?

You simply enter shipment number, reference​ or colli ID in our Track and Trace service. Then click "View receipt" and you will find your customers signature. You will also find an option to send the signature by e-mail. You must be logged in to see signatures.

Is shipment information available both for sender and receiver?

Yes. Both sender and receiver may access information of the shipments last location. Cost and other details about
sender and receiver are available for logged-in users only.

Track and Trace