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Parcel service for contract customers

MyPack Home

With MyPack Home, you can send parcels weighing up to 35 kg, which are collected from you and delivered directly to the customer’s door. You have to be a contract customer to be able to use MyPack Home. 

Become a contract customer
Advantages of MyPack Home
  • A straightforward service for companies that frequently send parcels.
  • You don’t have to hand in the parcel – we collect it from you.
  • The recipient doesn’t have to collect the parcel – we deliver it to their door.
  • Parcels can be tracked the whole way.
Your company can easily send trackable parcels to individuals in the Nordic region and the rest of Europe – from door to door

MyPack Home is a straightforward door-to-door service for e-commerce companies and other companies that send parcels often.

Regardless of whether you run an e-commerce operation or just want to easily send parcels sometimes, this is the service for you. We collect the parcel from you and deliver it straight to the recipient’s door. You can, of course, track the parcel the whole way to the recipient.

Easy for you and easy for your customers!

With MyPack Home, customers get to choose 

  • the date and time of delivery, and during which time window it suits the customer to have the item delivered (time windows vary depending on the delivery address: 8:00 a.m. - 1:00 p.m., 1:00 p.m. - 5:00 p.m. or 5:00 p.m. - 9:00 p.m.)
  • delivery without signed confirmation

The recipient receives a notification via SMS or email the day before the first possible delivery time. The recipient also receives a link to a page on which delivery options can be selected.

Weights and dimensions – domestic parcels

Max. weight per consignment1,000 kg
Max. weight per parcel when ordering additional services*90 kg
Max. height200 cm
Max. sizeEUR pallet (120 x 80 cm) or subject to agreement

*For instance; delivery to designated location, unpackaging and return of waste packaging for recycling.

Parcel delivered to the recipient’s door. Large goods are left outside the recipient’s residential address (on the ground). PostNord can also deliver to another location designated by the recipient. The recipient is then responsible for removing any obstacles in advance and ensuring that access is possible. If the consignment exceeds the maximum weight and maximum length, it will be sent as a special consignment.

Weights and dimensions – international parcels

Max. weight for parcels sent within the Nordic region35 kg
Max. weight for parcels sent outside the Nordic region31.5 kg
Max. length1.75 meters
Max. length + circumference3 meters

MyPack Home parcels can be sent to:

Norway, Sweden, Denmark and Finland.

Start to send parcels with MyPack Home

Fill in the contact form and we will contact you to identify the solution that best suits your business.
To the contact form

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