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Services for you as a private individual Services for you as a private individual
Our services

Services for you as a private individual

Are you sending, receiving or returning something? Here you will find all our services for you as a private individual, whether you have bought or sold online or want to send an alert to someone.

Tips and related services

Packaging tips

Packaging tips

It is important to package consignments properly. PostNord’s tips and advice about how to package the items you want to send in the best and safest way possible are available here.

Find service point

Find service point

Find service points near you or near the address you are looking for.

Shipments on the way to you

Shipments on the way to you

Here you get an overview of all the shipments that are on the way to you, and the opportunity to make changes to the shipments.

Arrange home delivery

Arrange home delivery

You will receive an SMS or email from us when we receive your goods and are ready to drive them home to you. When you receive this message, please let us know when it is convenient for you to receive the goods.

Your contact information

Your contact information

Make sure your contact information is correct so that we send information and notifications about your shipments to the correct phone number and email address.

Your shipping address

Your shipping address

Register your shipping address and preferred shipping method so that the online stores from which you shop will send the parcels to you as preferred.

Your notification settings

Your notification settings

Choose how we should communicate with you when shipments are on the way - what kind of information do you want from us and in which channel?

Nordic Track & Trace

Nordic Track & Trace

Track your consignment with: consignment number, kolli id, reference or mobile number.

Search Service Point

Search Service Point

Find the nearest service point.

Return parcel

Return parcel

Fill in your return code and order return of your parcel.