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Active response services

Active Response is the umbrella concept for the various e-mail and text notifications PostNord ​issues to senders or recipients. These messages contain information about shipment status, non-conformances in information or goods flows.

  • Active delivery status

    Notifications of delays via e-mail​​​

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  • Active EDI status

    Daily e-mails to senders on shipment levels.​

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  • Active receipt status

    Gives customers details on expected delivery dates.​

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  • Active notification

    Gives the opportunity to specify delivery dates on which you are unable to receive goods during normal working hours.

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  • Active unloading status

    Shows deviations between planned and received shipments.

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