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Information about cookies

A cookie is a small text file saved on your computer or similar device such as a tablet or smart phone.

What is a cookie and what is it used for?

A cookie is a small text file saved on your computer or similar device such as a tablet or smart phone.

Two types of cookies are used on persistent cookies and session cookies. Persistent cookies are stored as a file on your computer for a certain period of time until the website visitor, or the server that sent the cookies, erases them. Session cookies are only stored temporarily while the visitor browses a website and are erased when the browser is closed.

Cookies can either be first-party cookies or third-party cookies. First-party cookies are placed by the website you are visiting while third-party cookies are placed by another party/website than the one you are visiting. For example, third-party cookies are often used by advertising networks to identify a particular user and use information about how the user consumes content on the various websites or apps, as well as to display (customised) advertising on the network's websites.

Pixel tags, web storage, mobile identifiers and other similar technologies can also have the same or similar functions as cookies. In this cookie policy, the term "cookie" refers to all cookies, mobile identifiers and similar technologies.

Cookies on PostNords websites and apps

The following list contains the types of cookies used on and in PostNord's apps, their functions, the purpose of collecting the data and how long collected data are kept for.

PostNord's website sometimes embeds content and sharing tools from social networks (e.g. YouTube). The suppliers of these services may thereby come to use third party cookies on PostNord's website. PostNord has no access to or control over these cookies or the data they collect.

You should check the websites of the suppliers concerned for further information about these cookies and how you can opt-out of receiving them. For certain cookies, the table above contains links to further information. We encourage you to open these links and read their content.

Consent to using cookies

All visitors to a website or app using cookies must be given access to information stating that the website/app uses cookies and informed about how they are used. Visitors must also consent to the cookies being used. You consent to PostNord's use of cookies in the banner displayed the first time you visit our website or by accepting the use of cookies in the app.

If you wish to avoid or remove cookies

You can choose to block cookies via the settings in your web browser, so that it automatically rejects storing of cookies or informs you each time a website requests to store a cookie. You can also delete already stored cookies in your browser. Exactly how this is done differs between different web browsers and you can read more about this in the instructions for your web browser or in the help function available in most web browsers. Some service providers, e.g. Google, also provide their own opt-out tools that you can read more about on their websites (see the links in the table above).

If you are using a mobile device, you can opt-out of using mobile identifiers for certain types of interest-based advertising, including those performed by us, by opening the settings on your Apple or Android device and following the most recently published instructions. If you choose to opt-out, no further data collection or tracking will take place. This means that if at a later stage you decide to reactivate them, we will not be able to continue tracking you using your original ID and for all practical purposes you will be a new user in our system.

Further information about how to manage and erase cookies can also be found on the following websites: and

Please note that if you block cookies you might not be able to access all pages and functions on our website or in our apps. It may also affect your user experience.

You can change your PostNord cookie settings at any time.