MyPack Collect

Send parcels to your customers in the Nordic region

Whether you are running a webshop or simply want a smart and flexible way to send parcels to your customers occasionally, MyPack Collect is the service you need.

We pick the parcel up from your address and transport it to a delivery location point close to the recipient. We deliver all over the Nordic region, where we have a broad distribution network that is growing all the time.

MyPack Collect allows you to track the parcel every step of the way: from the time when we pick it up from your address, to the moment the recipient collects it from the delivery location. The recipient receives notification by text message, email or the PostNord app when the parcel is available for collection from the delivery location he/she has chosen.

Flexible for you, simple for your customer!

Maximum dimensions and weight – in Norway

Max. weight	35 kg
Max. length	240 cm
Max. length + circumference	360 cm
Max. volume: 1 m3	200 kg (1:5)

Oversized

An extra fee may be charged for consignments measuring more than 120 cm.

Maximum dimensions and weight – in the Nordic region

Max. weight	20 kg
Max. length	150 cm
Max. length + circumference	300 cm
Max. volume: 1 m3	200 kg (1:5)

Delivery times may vary depending on the country of destination.

Where we operate MyPack Collect delivery

Denmark, Finland, Norway and Sweden.

Liability

Our liability regarding consignments is regulated by Swedish legislation concerning traffic agreements. PostNord’s compensation liability for domestic transportation assignments is limited to SDR 17 per kg. PostNord’s compensation liability for transportation assignments in the Nordic region is limited to SDR 8.33 per kg.

Supplementary services

COD: The recipient pays for the parcel before it is handed over. The money is deposited in the bank or PlusGiro account you have stated. Available with the PostNord MyPack Collect service in Norway, and for deliveries to Sweden and Finland. The maximum limit for COD is NOK 25,000.